Aloha POS - Cloud Connect Setup

Contents: This guide will show you how to enable items in Aloha POS for online ordering

Requirements

There are minimum versions of Aloha software that are required and need to be verified to ensure that the NovaDine integration functions properly. Please verify that your software meets the following requirements:

• CFC 19.3 or higher
• ATO 17.1 or Higher (should be latest version available)
• ATO Order manager can be used license free from NCR
• POS 12.3.73 or Higher
• POS 15.1 and higher should have the latest version of Ral installed

Request Data Access for NovaDine

Before starting the POS setup, you will need to complete some forms to release and provision your data.

Data Release Form

First, you will need to sign a data release form for NCR that gives NovaDine access to your POS data (this allows us to pull in your menu and settings from Aloha). Your NovaDine rep will provide you with the form, send to you for completion, and ask that you sign and return

Provisioning Format Request

Next, a Site will need to be created in Site Service for each of your locations. To do this, NovaDine will provide you with a Site Import Sheet for Site Service spreadsheet that will need to completed and returned to NovaDine. Once completed, NCR will approve and return the provisioning information to NovaDine.

Lab Setup

Please configure the below settings in your Lab using Aloha’s Setup Guide for Web Ordering Document:

• Time sync set up on BOH (Recommendation is Google for time sync)

• Payment type needs to be setup for NovaDine (See Setup Guide for Web Ordering Document)

  • In CFC choose prepaid NovaDine tender. NovaDine will always send down payment tender ID 29 for ATO to use

• Order mode needs to be provided to NovaDine

  • Default order mode is WEB - this must be mapped to an order mode on the POS side that is active

• Tax rates need to be provided to NovaDine for each site

  • There is no cloud/bsp exposure of this information, so rates must be provided for each location

• Labs should have Aloha Take Out on front of house and back of house installed (this is preferred)

  • Order manager is required no matter what

Menu Data through AO Setup

The menu will be used by NovaDine to pass directly to the customer, so, this menu needs to be customer facing. Some modifier groups, for example, would not make sense when ordering directly from NovaDine. An example of this would be a modifier group that has seats numbers. You may need your NCR resource to assist with this setup, which could involve labor dollars.

Note

If your site does not have AO, a Menu Provisioning request will need to be made. An email that contains the below information will need to be sent to AlohaOnlineImplementations.HSR@ncr.com:

• Site name:
• Master Store Key:
• List of AO admins:
• POS DB file (ONLY in case the key is offline)

Item Images

Images cannot be imported to NovaDine from Aloha, so they will need to be uploaded in NovaDine once the menu is imported.

• Images should be in a ratio of 4x3 (minimum of 800x600px) in .png format

Additional Setup Needed

To avoid price mismatches that could occur, the following POS site settings should be set to true so we can override pricing with ours:

• UnitPriceOverride
• EnablePriceOverride
• UseTakeoutPrice